Account Manager - Seattle

About Us:

RecordPoint is the data and AI governance platform that empowers highly regulated organizations to make compliance provable, decisions defensible, and AI safe to scale across every system. We're a disruptor in our industry, set apart from competitors by our cutting-edge technology and innovation-first mindset.Our customer list includes top-tier brands and government agencies like the City of New York, Security Benefit, City of Seattle, CMHC (Canada Mortgage Housing Corporation), Cupertino Electric, Pacific Gas & Electric (PG&E), City of Seattle, Rio Can, Williams, The United Church of Canada and LOTT Clean Water Alliance, to name a few.But there's more to us than what we do — like the who behind it all. Team RecordPoint is made up of 130+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative, and transparent environment, working toward the singular goal of continually improving. 

Scope

As a quota-carrying Account Manager, you will drive expansion revenue across RecordPoint’s existing customer base. Partnering closely with Customer Experience (CX), you will identify, qualify, and close cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning the Data Trust Platform as a strategic solution for compliance, security, and data governance.

This role is focused on net revenue expansion — not renewals — requiring strong commercial acumen, disciplined pipeline management, and the ability to multithread within complex enterprise environments.

What You’ll Do

Drive Expansion Revenue

• Own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
• Build and maintain a qualified expansion pipeline to consistently achieve quota
• Manage full sales cycles from discovery through negotiation and close

Identify & Create Opportunities

• Partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
• Execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
• Collaborate with Marketing on campaigns targeting expansion opportunities

Engage & Influence Buyers

• Multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
• Develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
• Work with SEs to deliver compelling product demonstrations aligned to customer priorities

Operate with Discipline

• Apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
• Maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
• Use sales intelligence and engagement tools to improve targeting and execution

Collaborate Cross-Functionally

• Work in lockstep with CX to balance relationship health with commercial outcomes
• Contribute market feedback to refine messaging, positioning, and GTM strategy
• Represent RecordPoint in customer-facing events as needed