Bilingual Customer Service Advocate – French and English Required

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Customer Service Advocate – French and English Required based in Canada.

This role offers an opportunity to deliver exceptional customer experiences by supporting clients as their first point of contact for banking-related inquiries.
You will help resolve customer needs across multiple channels while building trust and maintaining strong client relationships.
The position combines communication skills, problem-solving, digital tools, and compliance awareness in a fast-paced service environment.
You will work remotely while collaborating with a supportive team focused on delivering accurate and efficient solutions.
This opportunity is ideal for a bilingual professional who enjoys helping people, learning financial products, and developing a career in customer service.
The role provides structured training, career growth opportunities, and the chance to make a direct impact on customer satisfaction from day one.