Client Success Director- PBM Partner Lead

Vida Health· Remote·Yesterday

$160k–$170k

LeadFull-timeRemote

ABOUT US

At Vida, we help people get better- and we're helping the healthcare system get better, too.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.

By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.

As a Client Success Director at Vida, you'll play a key role in understanding the needs and priorities of Vida's clients. You'll serve as "the face of Vida," delivering an exceptional experience at every touchpoint in the client journey — with particular focus on assigned Vida PBM partnerships (e.g., CVS, ESI, Optum). This includes close collaboration with partners, clients, and internal teams to help shape and execute Vida's operational business strategies and programs.

Success in this role requires strong communication, relationship-building, and business judgment — from performing data analysis to leading cross-functional projects with teams like sales and marketing, as well as external partners.

If you thrive in a fast-paced startup environment, enjoy working closely with internal and external partners and clients, want to be at the forefront of healthcare innovation, and think strategically about business and partnership opportunities, this role could be a great fit for you.