Customer Success Manager
Sprinto· Remote · India·
Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.
Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 3,000 organizations across 75 countries, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto supports 200+ global security standards natively, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Sprinto's extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks.
Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for organizations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.
What the Role Involves:
We’re looking for a Customer Success Manager who’s equal parts relationship builder, strategic thinker, and commercial operator. In this role, you’ll be the face of Sprinto for our customers in the US — ensuring they see value from day one, achieve their compliance goals, and grow with us.
This isn’t a seat for someone who is only operationally or transactionally sound. We want a CSM who can sit across the table from a customer, connect Sprinto’s capabilities to the outcomes the business actually cares about, and articulate that value in the buyer's language — cost avoided, time saved, risk reduced, revenue unlocked.
If you love turning customers into fans, think in terms of business outcomes rather than tickets closed, and use modern AI tools to move faster than the people around you — we want to hear from you.