RoleCall

Design Director

Instrument· United States·

LeadFull-timeHybrid
servicenow

Instrument is a design and technology company. We build brands, products, and experiences that move businesses forward—by making the complex simple.

For over 20 years, we’ve partnered with companies like Google, ServiceNow, Uber, Eventbrite, and ŌURA, helping them navigate change, launch new ideas, and grow with intention.

Our work spans Brand, Marketing, and Product, but what defines us is how we work. We bring strategy, design, and engineering together from the start, moving quickly from idea to execution and refining as we go. We aim to do great work and be great to work with, because both matter.

We’re a collaborative, hands-on team with roots in Portland and New York and a distributed presence across the U.S. and Europe. We build teams around the needs of the work, staying nimble without sacrificing craft.

We value curiosity, perspective, and continuous learning, and we’re committed to building an inclusive environment where people can do their best work.

If that sounds like you, we’d love to meet you.


 

The Role

The best digital experiences make complexity feel effortless.

We're looking for a Design Director who combines exceptional visual craft with systems thinking to create thoughtful, beautifully executed digital experiences. You'll help shape sophisticated websites, design systems, and connected digital products, partnering with strategists, technologists, and fellow designers to bring ambitious ideas to life for a single global client.

This is a hands-on creative leadership role. You'll spend as much time creating as directing—exploring ideas, prototyping interactions, and solving complex design challenges alongside the team. While you'll mentor other designers and help elevate the quality of the work, you'll do it by actively contributing to the work, not simply reviewing it. If you're energized by experimentation, multidisciplinary collaboration, and emerging technologies like AI, we'd love to meet you.

Design Director at Instrument · RoleCall