Director, Trust, Safety & Policy Compliance

The Trevor Project· Remote · United States·2d ago

LeadFull-timeRemote

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart–We care deeply and commit to do what matters

Integrity–We build trust through our words and actions

Community-Together, we are an unstoppable force for good

Belonging-We serve as allies to the mission, and to each other

Progress-We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.

Role: Director, Trust, Safety & Policy Compliance
Location: This role will be remote in the continental United States, Alaska, or Hawaii
Reports to: Vice President, Social Platform Development & Safety
Eligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.
Classification: Exempt Full Time
Union Role? No
Salary Range: $110k - $140k per year

Summary:
This role will serve as the premier Trust & Safety (T&S) operational architect and director for TrevorSpace, an online safe-space social network for LGBTQ+ young people. Taking ownership of daily platform execution, policy implementation and quality assurance, risk management, and process development.

This role will design, scale, and govern the platform's digital safety infrastructure, establishing world-class enforcement standards that safeguard vulnerable online communities. Operating with exceptional autonomy and precision, this role manages the end-to-end incident response lifecycle, ensures zero operational threads are dropped, and serves as a vital strategic partner overseeing global digital compliance, vendor ecosystems, and frontline operational health. This is a high-impact leadership role requiring a sophisticated blend of strategic foresight, technical curiosity, hands-on leadership, and an unwavering commitment to operational rigor in an always-on, 24/7 environment.