RoleCall

Legal Claims Coordinator

EBANX· São Paulo, Brazil·

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.

Let’s build what’s next — together.

At EBANX’s Corporate areas, you don’t just keep operations running. You work behind the scenes to ensure every part of the company is connected, efficient, and ready to grow. Every project and process is driven by strategy, collaboration, and impact, making our work truly Out Of The Ordinary.

What your day-to-day will look like

  • Lead the Claims & Consultancy team, fostering a high-performance culture and supporting the professional development of team members.
  • Provide legal advisory support on civil, commercial, and consumer law matters, partnering with business stakeholders on strategic decisions.
  • Manage strategic and high-volume litigation, defining legal strategies and mitigating legal risks across complex operations.
  • Oversee relationships with external law firms across Brazil, Latin America, and other international markets, ensuring service quality and alignment.
  • Manage legal contingencies, accounting provisions, and legal budgets, ensuring proper governance and financial visibility.
  • Coordinate responses to official requests, notifications, and inquiries from regulatory authorities and government agencies.
  • Support the development, review, and implementation of internal policies, ensuring regulatory compliance and legal risk mitigation.
  • Prepare management reports, monitor legal performance indicators, and provide insights to support business decisions.
  • Develop crisis management and dispute resolution strategies, acting as a trusted advisor during sensitive matters.
  • Represent the company, when necessary, in hearings, expert witness proceedings, and other legal forums.

What you need to shine in this role

  • Law degree with an active Brazilian Bar Association (OAB) registration.
  • More than 10 years of professional legal experience, including solid expertise in Corporate Litigation.
  • Previous experience working in the in-house legal department of a large company.
  • Proven people management experience, with the ability to lead, develop, and engage high-performing teams.
  • Experience managing external law firms and coordinating complex litigation portfolios.
  • Experience managing legal contingencies, accounting provisions, and legal budgets.
  • Experience handling high-volume legal operations with a strategic and business-oriented approach.
  • Fluent English, both written and spoken.
  • Strong communication, stakeholder management, negotiation, and leadership skills.
  • Hands-on profile with a high level of ownership, accountability, and results orientation.

Bonus points if you have

  • Spanish proficiency.
  • Experience in fintech, payments, financial services, or other highly regulated industries.
  • Experience working with legal management platforms such as XJUR.

EBANX offers

  • Performance Bonus: Annual bonus program based on company results.
  • Meal Allowance: Monthly allowance to support your meals.
  • EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
  • EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
  • Language Classes: Language classes to support your personal and professional development.
  • Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  • Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
  • Well-being Program: Access to activities and resources that promote physical and mental health

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

Legal Claims Coordinator at EBANX · RoleCall