Manager, Customer Success (North America Enterprise)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Customer Success (North America Enterprise) based in United States.

This role offers the opportunity to lead a team of experienced Customer Success professionals supporting complex enterprise customers.
You will drive retention, expansion, and long-term value by building scalable customer success strategies and operational frameworks.
As a people leader, you will coach senior team members while shaping best practices across enterprise account management.
The position combines strategic leadership, data-driven decision-making, and executive-level customer engagement.
You will collaborate closely with Sales, Product, Professional Services, and leadership teams to improve the customer journey.
This is an impactful opportunity for a customer-focused leader who thrives in a technology-driven, collaborative environment.