Manager, Outsourcing Contracts
Cook Systems·
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Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.
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Summary: The Outsourcing Contract Manager is responsible for managing all aspects of the outsourcing contract management function. This role leads contract efforts from signing through vendor transition to operational state, ensuring optimal vendor delivery, service quality, and pricing. The manager establishes necessary metrics, processes, and procedures to oversee vendor performance and manages vendor penalties/incentives when performance criteria are not met or exceeded.
Responsibilities:
- Lead contract management from signing through vendor transition and operational state.
- Establish metrics, processes, and procedures for vendor performance management.
- Monitor vendor contracts to ensure adherence to terms and conditions.
- Define and manage vendor penalties and incentives based on performance criteria.
- Interpret contracts for the enterprise and set vendor directions and priorities.
- Create, negotiate, and incorporate contract amendments.
- Renegotiate contracts as needed for scope changes or new business requirements.
- Review vendor proposals and negotiate pricing and terms.
- Ensure accuracy of vendor invoices and manage enterprise outsourcing budget.
- Serve as the first point of negotiation for vendor disputes.
- Manage complexity based on deal size, scope, and responsibility for contracts.
Qualifications:
- Bachelor's Degree in Business Administration or a related field, or equivalent work experience.
- Minimum of 7 years of experience in finance or contract management, including team management, with a focus on IT.
- Middle management experience, with capability to mentor supervisors, project leads, and technical staff.
- Experience supporting multiple contracts or complex enterprise agreements.
- Ability to work under the direction of senior management and report to executive positions such as CTO, IT COO, CIO, CFO, or Chief Sourcing Officer.
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Why Work with Us
At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
- Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
- Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
- Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
- Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
- Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.
At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems.
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