Senior Consultant, Transformation Office Advisory
westmonroe4· Chicago, United States·
Are you ready to make an impact?
West Monroe is currently seeking a Senior Consultant to join our Operations Excellence practice within our CIO Advisory discipline.
As part of our Transformation Office Advisory team, this person will help clients establish, enhance, and optimize transformation office capabilities that enable successful business and technology transformation. Working alongside executive stakeholders, this role helps organizations strengthen governance, portfolio oversight, delivery excellence, and value realization across complex enterprise initiatives. The ideal candidate is an experienced management consultant who enjoys solving complex business problems, leading client-facing workstreams, and partnering with business and technology leaders to deliver meaningful outcomes.
What You’ll Do
- Support clients through large-scale business and technology transformation initiatives by establishing and enhancing transformation office capabilities, including governance, portfolio oversight, delivery management, value realization, executive reporting, and organizational alignment.
- Lead client-facing workstreams, managing project scope, timelines, risks, executive communications, stakeholder engagement, and cross-functional coordination.
- Partner with executive stakeholders across business and technology organizations to facilitate governance, enable decision-making, and align complex transformation programs with strategic objectives.
- Advise clients on leading practices for transformation governance, portfolio management, delivery management, transformation planning, and execution.
- Support transformation planning through initiative prioritization, roadmap development, dependency management, resource planning, and benefits tracking across enterprise transformation portfolios.
- Assess current-state transformation capabilities and recommend governance frameworks, management processes, reporting approaches, and scalable delivery practices that improve execution and organizational effectiveness.
- Facilitate executive steering committees, governance forums, workshops, and planning sessions while developing executive-ready communications, recommendations, and reporting.
- Support delivery across technology implementations, enterprise modernization initiatives, business process improvement, organizational change, and other strategic transformation efforts.
- Support engagement planning, quality assurance, issue and risk management, and successful client delivery.
- Support business development through client research, proposal development, and pursuit activities.
- Help develop and enhance Transformation Office Advisory methodologies, playbooks, templates, and reusable assets that strengthen client delivery and practice capabilities.
- Mentor junior consultants, support recruiting efforts, and contribute to an inclusive, collaborative practice culture.
- Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
- Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
What You’ll Bring
- Bachelor’s degree or equivalent experience required.
- 4+ years of management consulting experience supporting enterprise business and technology transformation initiatives for external clients.
- Experience supporting transformation offices, enterprise governance, portfolio management, program management, or strategic transformation initiatives.
- Experience leading client-facing workstreams while partnering with executive stakeholders across business and technology organizations.
- Experience supporting large-scale technology implementations, enterprise modernization programs, or cross-functional business transformation initiatives.
- Strong understanding of transformation governance, portfolio management, value realization, executive reporting, strategic planning, and delivery management.
- Strong consulting, analytical, facilitation, and stakeholder management skills with the ability to synthesize complex information into executive-ready recommendations.
- Experience developing governance frameworks, executive communications, performance metrics, roadmaps, reporting, and transformation management processes.
- Experience leveraging project and portfolio management tools such as Microsoft Project, Smartsheet, Planview, Clarity, or similar platforms.
- Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
- Ability to travel 25 to 50%.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to work permanently in the United States without sponsorship.
West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of business, process, technology, and organizational transformation by delivering practical solutions that accelerate execution, strengthen operational capabilities, and create lasting value. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation, technology enablement, productivity, and transformation management. Each consultant within our Operations Excellence practice is aligned to one of three focus areas, including CIO Advisory, CFO Advisory, and Market Research & Insights.
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.