Senior Engagement Manager

APPLY· Remote · Argentina·1mo ago

SeniorContractRemote

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

THE ROLE:

We're looking for a Senior Engagement Manager to join our growing Marketing Services team. This role is for a seasoned delivery leader who brings deep experience managing complex, technically driven MarTech engagements—particularly large-scale platform migrations with multiple workstreams, data dependencies, and cross-functional stakeholders.

You'll partner closely with Solutions Architects, engineers, strategists, and client teams to drive successful outcomes on technically complex programs. You'll own account health across delivery, financial performance, and client alignment, and you'll help build scalable processes that elevate the broader team.

The ideal candidate has a strong command of marketing automation platforms and MarTech implementations, with a demonstrated ability to lead enterprise clients through high-complexity migrations and technical transformation initiatives. This person doesn't just manage timelines, they also understand the work deeply enough to anticipate risks, align technical and non-technical stakeholders, and drive resolution when things get hard.

Preferred Location & Time Zone: Eastern Time Zone preferred for optimal collaboration with leadership and client teams. Open to candidates in Central or Atlantic Time Zones with sufficient overlap for client and internal meetings.