RoleCall

Senior Manager, Integrated Intelligence (Social Listening)

Real Chemistry· United States·

Senior
tableau

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Job Summary: 

Real Chemistry is looking for a Senior Manager, Integrated Intelligence join our growing team!  

Real Chemistry Analytics enables smarter decision-making through the power of data, advanced analytics, artificial intelligence, and actionable insights. Our teams help clients understand audience behavior, measure performance, uncover growth opportunities, and optimize business outcomes across the healthcare ecosystem. By combining healthcare expertise with data science, measurement, and strategic consulting, we help clients transform complex information into meaningful actions that drive impact for brands, healthcare professionals, and patients. 

This role contributes to a broad range of analytics and intelligence work across marketing performance, social and digital listening, audience understanding, competitive and market landscaping, search behavior, and omnichannel experiences.

You will help turn data from a range of sources into meaningful insights that inform communications, marketing, and business decisions for healthcare clients. Day to day, this may include supporting ongoing reporting, social and digital analyses, landscape assessments, performance measurement, ad-hoc research requests, and the development of clear, strategic narratives from both quantitative and qualitative data.

You will work in partnership with senior leads and cross-functional teams to deliver standard and custom analyses across integrated campaigns and business questions. This role requires curiosity, strong analytical thinking, comfort working across different data sources and methodologies, and the ability to communicate findings in a way that is clear, actionable, and relevant to both internal teams and clients.

This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN. 

What you’ll do: 

  • Support day-to-day analytics and intelligence workstreams across client accounts, including ongoing reporting, ad-hoc analysis, social and digital listening, landscape research, and performance measurement 
  • Assist in the development of integrated analyses that combine multiple inputs, such as social conversation, media performance, web behavior, search trends, audience data, competitive activity, and campaign KPIs 
  • Aggregate, clean, organize, and interpret data across digital, social, search, marketing, and customer analytics platforms 
  • Build and refine keyword-based queries, Boolean searches, and data pulls to support social listening, digital landscape, audience, and competitive analyses 
  • Develop reporting deliverables with accurate data, initial insights, implications, and recommendations for internal team review 
  • Help synthesize research into clear strategic narratives that guide client communications, marketing, and engagement strategies 
  • Assist with monthly, quarterly, and campaign-based listening, measurement, trends, and performance reports 
  • Participate in KPI framework development, success metric definition, and measurement planning across complex, multitouch customer journeys 
  • Support influencer, stakeholder, audience, or competitive assessments as needed 
  • Partner with account, strategy, activation, data visualization, and data science teams to connect insights across functions 
  • Present findings in a professional manner to internal and external audiences 
  • Assist in training junior resources on analytics, social listening, reporting, insight development, and client-ready storytelling 
  • Participate in internal initiatives, brainstorms, capability development, and collaborative efforts across the Integrated Intelligence team 

This position is a perfect fit for you if: 

  • Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead. 
  • You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities. 
  • You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment. As our business grows and changes, so do we.  
  • You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.  
  • You are energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact. 

What you should have:  

  • 3–5 years of experience in one or more of the following areas: marketing analytics, communications analytics, social listening, digital analytics, audience research, strategic planning, search analytics, primary or syndicated research, or healthcare/pharmaceutical marketing.
  • Understanding of omnichannel measurement and analytics, including how integrated marketing, digital experiences, and technology ecosystems work together to drive performance across the customer journey, as well as martech ecosystems.
  • Strong experience in cross-channel reporting, including quantitative performance of KPIs and performance benchmarks and qualitative insight generation, drawing inferences to inform actionable recommendations.
  • Familiarity with cross-channel reporting, including KPI tracking, performance benchmarks, audience engagement, digital behavior, and communications outcomes.
  • Experience working with a range of data sources, such as web analytics, social and digital listening platforms, media data, CRM, marketing platforms, syndicated research, or enterprise data systems.
  • Familiarity with tools and platforms such as Netbase Quid, Brandwatch, Talkwalker, Meltwater, Sprinklr, Google Analytics, Google Search Console, SEMrush, Facebook/Meta analytics, Salesforce, Tableau, Power BI, or similar platforms.
  • Experience developing reporting deliverables, landscape analyses, performance readouts, or insight-driven presentations.
  • Basic understanding of data modeling, data management, or automated reporting solutions preferred.
  • Strategic approach to measurement, research, and reporting, with a focus on actionable insights.

 

Pay Range: $85,000 - $105,000
The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity. 

In addition to base salary, Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success. 

Real Chemistry reserves the right to update compensation and benefits programs at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

Senior Manager, Integrated Intelligence (Social Listening) at Real Chemistry · RoleCall