Sidekick (Personal/Executive Assistant) | Muizenberg
Sidekick· Remote·
Full-Time Sidekick to Samantha Skyring, Founder and CEO of Oryx Desert Salt
About Sidekick
We help founders (and other busy humans) escape admin overload by pairing them with hand-picked assistants who protect their clients' most valuable resource; time. We're a small team of kind, big-hearted, excellence-obsessed people who genuinely love helping people thrive. See our website for more info: www.sidekick.cool
About The Role
Some founders build companies. Samantha Skyring built a South African icon. Oryx Desert Salt has gone from an idea to a brand that sits on tables around the world, and Samantha is the force behind it: high output, high standards, deeply people driven, and built for adventure & impact. We are looking for a full-time EA (Sidekick) to become Samantha's 2nd hand. Someone with real energy, brilliant organisation, and an eye for the small details that keep a fast-moving founder moving.
You will handle key accounts, e-commerce, logistics and customer care. This one's for the operationally minded; the kind of person who gets a quiet thrill from a fully reconciled shipment, a perfectly updated CRM, and a customer who never had to ask twice. You will run the calendar, the follow-ups, the loose threads and fight fires, and you will do it alongside a CEO who genuinely enjoys her team and will pull you into the heart of the business. If you love people, love order, and want a front-row seat while an iconic South African brand keeps growing, this one is for you.
Location: In-office role at Capricorn Business Park, Muizenberg
What you'll be working on
Key Accounts
Tracking key account performance against budget and turning it into something the team can actually use
Being the accurate, on-time voice between the business and the buyers at retail chains and top customers
Chasing commercial issues to an actual close-out, not just a "we'll get to it"
Supporting the CEO
Supporting international sales growth with paperwork that's right the first time
Keeping broker, retailer and distributor submissions moving without a bottleneck forming at your desk
Ecommerce
Keeping stock levels healthy so "out of stock" isn't a phrase anyone has to say
Backing the marketing team's growth plans with the operational side that makes them possible
Logistics
Keeping shipments on time with documentation that's actually correct
Running a logistics budget that doesn't creep, and finding savings where you can
Managing bookings and dispatch so inbound and outbound stay on schedule
Keeping customer complaints rare, and the ones that do happen, handled properly
Import & Export
Getting shipments cleared on time, every time
Staying on top of the regulatory and documentation detail so compliance isn't a scramble
Admin & Projects
Running annual process improvement projects that actually land
Keeping price lists and reports accurate and on schedule
Keeping Odoo current: PI updates, new account listings, all of it
Sample Coordination
Getting samples out the door in under 48 hours, tracked and followed up on
Answering the sales team's logistics questions before they've had time to worry about them
Working Across Teams
Being the person other teams can rely on, proactively, not just when asked
Who you are
Genuinely love helping others, solving their problems, and being willing to go the extra mile to bring order to a business
Extremely reliable and trustworthy
Curious, open-minded, humble, and actively seek feedback to continuously grow and improve
Highly organised, thorough, and a detail-oriented perfectionist confident in their skills
Great communicator who expertly manages expectations and creates clarity, especially between teams
Comfortable making decisions and following through without needing to be chased
Proactive and takes initiative
Requirements
Valid driver's license and your own car
Experience in Project management and customer service
Corporate experience
Proficient in MS Office
Comfortable learning new systems and tools
Some people are just wired to help. If that's you, and you take quiet pride in doing things properly, we'd love to hear from you. All the best with your application, we're rooting for you!